Privacy Policy

Who We Are

This Privacy Policy describes how offikraft (offikraft Unipersonal Company) collects, uses, and protects your personal information when you visit and interact with our website. We are committed to protecting your privacy and handling your data with care and responsibility. This policy explains what data we collect, how we use it, your rights regarding your information, and how you can contact us with any questions or concerns.

Information We Collect

We collect different types of information depending on how you interact with our website:

• Contact Information: When you use our contact form, we collect your name, email address, phone number, and message content.
• Usage Data: We automatically collect information about your browsing activity, including the pages you visit, the time you spend on each page, your browser type, and your IP address.
• Cookie Data: We use cookies and similar technologies to enhance your experience and understand how you use our site.
• Device Information: We may collect information about the device you use to access our website, including device type, operating system, and browser information.

Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: We rely on your consent when you submit contact forms or subscribe to our communications.
• Legitimate Interest: We process usage data and analytics information to improve our website functionality, security, and user experience.
• Legal Obligation: We may process data as required by applicable laws and regulations.

We will always respect your choices regarding your data. You have the right to withdraw consent at any time by contacting us.

How We Use Your Information

We use the information we collect for several important purposes:

• To respond to your inquiries and provide customer support
• To improve our website content, design, and functionality
• To analyze how visitors use our site and identify trends
• To send you updates or information you have requested
• To prevent fraud and enhance security
• To comply with legal obligations and protect our rights

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. We may share information with service providers who assist us in operating our website, subject to confidentiality agreements.

Data Retention

We retain your personal information for specific periods based on the type of data and our business needs:

• Contact Form Messages: We retain messages and associated contact information for up to 24 months after your last interaction, allowing us to maintain communication history and respond to follow-up inquiries.
• Analytics and Cookie Data: We retain aggregated analytics data for up to 14 months to understand usage patterns and improve our services.
• Server Logs: We retain server logs containing technical information for up to 12 months for security and troubleshooting purposes.
• Email Communications: If you subscribe to our mailing list, we retain your email address until you unsubscribe or request deletion.

After these periods expire, we securely delete or anonymize your information. You can request early deletion of your data at any time by contacting us.

Your Rights

You have important rights regarding your personal data under applicable privacy laws:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can request that we correct inaccurate or incomplete information.
• Right to Deletion: You can request that we delete your personal information, subject to legal obligations.
• Right to Data Portability: You can request your data in a structured, commonly used format that you can transfer to another service.
• Right to Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.
• Right to Object: You can object to certain types of data processing.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can control cookie settings through your browser preferences and choose to disable cookies if you wish. However, disabling cookies may affect the functionality of our website. We use both session-based cookies (which expire when you close your browser) and persistent cookies (which remain on your device). For more detailed information about our cookie usage, please refer to our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. We encourage you to use strong passwords and keep your login credentials confidential.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information. This Privacy Policy applies only to our website and the information we collect directly.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take immediate steps to delete such information. Parents or guardians who believe we may have collected information from a child should contact us immediately.

Your Rights Under Lithuanian Law

If you are located in Lithuania, you have rights under the Law on Legal Protection of Personal Data and the General Data Protection Regulation (GDPR). You have the right to lodge a complaint with the State Data Protection Inspectorate (SDPI), Lithuania's supervisory authority for data protection. This right does not prevent you from pursuing other legal remedies. You can file a complaint with the SDPI if you believe your rights have been violated or if you have concerns about how we process your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of those changes. We encourage you to review this policy periodically to stay informed about how we protect your information.